Privacy Policy

This Privacy Policy describes how Swedish Insurance Guide ("we", "us", or "our") collects, uses, and discloses your personal information when you visit our website at https://swedishinsurance.com (the "Site") or use our services.

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices with regard to your personal information, please contact us at [email protected].

1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

• Contact information (such as name, email address, mailing address, and phone number)
• Account information (such as username and password)
• Transaction information (such as payment details, purchase history, and shipping information)
• Profile information (such as preferences, product interests, and demographic information)
• Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

• Log information (such as IP address, browser type, operating system, referring pages, and access times)
• Device information (such as device identifiers, location information, and mobile network information)
• Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
• Cookies and similar technologies (as described in our Cookie Policy)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

• Register for an account
• Fill out a form on our website
• Subscribe to our newsletter
• Request a consultation or service
• Participate in a survey or promotion
• Contact customer service

2.2 Automatic Collection

When you visit our website, we may automatically collect certain information using:

• Cookies and similar technologies
• Server logs
• Pixel tags/web beacons
• Analytics tools

2.3 Third-Party Sources

We may receive information about you from other sources, including:

• Business partners
• Social media platforms (if you interact with us through your social media account)
• Public databases
• Marketing partners

3. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

• Provide, maintain, and improve our website and services
• Process transactions and send related information
• Respond to your comments, questions, and requests
• Communicate with you about products, services, offers, and promotions
• Send administrative information, such as updates to our terms, conditions, and policies
• Personalize your experience on our website
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues
• Protect against harm to the rights, property, or safety of us, our users, or the public
• Comply with legal obligations

4. How We Share Your Information

We may share your personal information in the following situations:

4.1 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.

4.2 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4.3 Legal Obligations

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

4.4 Vital Interests and Legal Rights

We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.

4.5 With Your Consent

We may share your information with your consent or at your direction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

We use the following types of cookies:

• Essential cookies: Necessary for the website to function properly
• Functionality cookies: Remember your preferences and settings
• Analytics cookies: Help us understand how visitors interact with our website
• Advertising cookies: Used to deliver relevant ads and track ad campaign performance

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

6. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible, then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk.

8. Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• Right to access: The right to request copies of your personal information.
• Right to rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to erasure: The right to request that we erase your personal information, under certain conditions.
• Right to restrict processing: The right to request that we restrict the processing of your personal information, under certain conditions.
• Right to object to processing: The right to object to our processing of your personal information, under certain conditions.
• Right to data portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at [email protected].

9. Third-Party Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us at [email protected].

11. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this policy.

You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this privacy policy, please contact us:

• By email: [email protected]
• By phone: +46 70 123 4567
• By mail: Swedish Insurance Guide, Sveavägen 56, 111 34 Stockholm, Sweden